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Business Support Team Leader
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Salary Details:  £33,948-£36,711 per annum
Appointment Type: Full time, 36 hours
Job Term: Internal Secondment/ external fixed term contract for 12 months
Location: Kingston

About the role

We are currently looking for an experienced Business Support Team Leader to join our teams at our Guildhall Offices in Kingston. This is a fixed term post for 12 months, managing our Permanency Business Support Team, which provides administrative support to our Leaving Care, Looked After Children, Fostering teams.

The post holder will ensure the efficient and effective delivery of Business Support Services, ensuring that the service area's business support needs are met on time and to agreed standards.

Working closely with the Head of Business Support, your role will be to lead and manage a team of officers and be responsible for providing an efficient, effective and flexible business support service. The team will be required to deliver a full administrative service including servicing high-level complex meetings, diary management, excellent customer service, upkeep of records both manually and on relevant IT systems, deal with enquiries, invoices and all the other day-to-day administration and support tasks. You will be required to ensure regular engagement is maintained with the relevant service areas.

About us

We have been up and running for four years, and in that time we have established a reputation as one of the leading children’s services providers in the country. We are one of the Department for Education’s eight ‘Partners in Practice’, tasked with leading improvement across the sector.

About you
You will be a strong leader, with excellent management skills and organisational abilities. The post holder will need to deal with a range of Senior Officers to negotiate workloads and ensure that business staff perform to agreed standards whilst embracing a matrix management culture and a digital way of working. Timescales are crucial within the service and so management of own workload is also essential.

To be Business Support Team Leader for AfC, you will be passionate about making a positive difference to the lives of children and young people as well as demonstrating the following points:
  • Experience of working in Children’s Service environment
  • Strong experience of working in a management capacity providing administrative support
  • Strong experience of leading a team of staff providing support services
  • Experience of process changes and implementing efficiencies
Find out more
For more information about AfC and the role please click here

To view the job description and person specification for this role please click here.

If you would like to have an informal discussion regarding this role, please contact Jabed Hussain, Head of Business Support at . 

Alternatively, you can attend one of our Recruitment Drop-Ins to 'Meet the Employer', which we hold every last Thursday or Friday of each month. To register for a drop in session, please click here.

Benefit of working for Achieving for Children
As a social enterprise owned by three local authorities (Kingston, Richmond and Windsor & Maidenhead), we offer the freedoms of a social enterprise with the employment benefits of local government. We offer a range of excellent staff benefits, including generous annual leave entitlements, cycle to work scheme, annual season ticket loan, childcare vouchers, and discounts on a range of local shops, restaurants, gyms and leisure centres and much more.

The successful candidate will have access to;
  • Excellent learning and development opportunities and schemes of support
  • A competitive and desirable retention package (to include a generous local government pension scheme)
  • Retention of continuous service benefits, for those moving from a local government post
  • A clear progression path when key qualification milestones are reached
  • Tools and models to support practice, including Signs of Safety
  • Reflective supervision from an experienced management team
  • Funding for post qualifying courses
  • Access to our broad learning and development offer, see here
  • An annual leave entitlement of up to 30 days
  • A day off for your birthday
  • Offer to buy extra annual leave days
  • A bespoke employee well-being offer
  • Opportunities to utilise the support from the Social Work Teaching partnership
  • Use of Zip car scheme/ car pool scheme
  • Subsidised staff benefits
  • Discount season ticket loan Cycle to work scheme
  • Parking allocation
  • Welcome payment offered through the refer a friend scheme
To find out about all of the breadth of benefits of working for Achieving for Children click here

Achieving for Children is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. All candidates will be required to undertake a DBS Check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. However, should you not declare an offence that is subsequently revealed, e.g. through the DBS check, then this may place your appointment in jeopardy.

Closing date: 24th November 2019
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