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Business Support Team Leader
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Business Support Team Leader 

Salary: AfC payscale SP 35 – 38 (£33,282 - £35,991) per annum

Job Term: Fixed Term - 12months

Appointment Type: Full time

Hours: 36

Location: Kingston, Guildhall 2


About the role

We are currently looking for an experienced Business Support Team Leader to join our teams at our Guildhall Offices in Kingston at a time of exciting and positive change. This is a fixed term post for 12 months.


As a Business Support Team Leader for Achieving for Children, you will be responsible for:

  • The efficient and effective delivery of Business Support Services, ensuring that the service area's business support needs are met on time and to agreed standards.
  • Working closely with the Head of Business Support, your role will be to lead and manage a team of officers and be responsible for providing an efficient, effective and flexible business support service.
  • The team will be required to deliver a full administrative service including servicing high-level complex meetings, diary management, excellent customer service, upkeep of records both manually and on relevant computer systems, deal with enquiries, invoices and all the other day-to-day administration and support tasks.
  • You will be required to ensure regular engagement is maintained with the relevant service areas.


This is a fantastic role in a lively and supportive team.


About us

We have been up and running for four years, and in that time we have established a reputation as one of the leading children’s services providers in the country. We are one of the Department for Education’s eight ‘Partners in Practice’, tasked with leading improvement across the sector.


About you

To be a Business Support Team Leader for AfC, you will be passionate about making a positive difference to the lives of children and young people as well as demonstrating the following points:
  • You will be a strong leader, with excellent management skills and organisational abilities.
  • You will need to deal with a range of Senior Officers to negotiate workloads and ensure that business staff perform to agreed standards whilst embracing a matrix management culture and a digital way of working.
  • Timescales are crucial within the service and so management of own workload is also essential.
  • Experience of working in Children’s Service environment.
  • Strong experience of working in a management capacity providing administrative support.
  • Strong experience of leading a team of staff providing support services.
  • Experience of process changes and implementing efficiencies

In return, we will offer you high quality support and development opportunities. Our learning and development offer was highlighted as a key strength by the judging panel when they named us Social Work Employer of the Year in 2016.


If you would like to find out more about this exciting opportunity, please contact Jabed Hussain at for an informal discussion.  


Benefit of working for Achieving for Children

As a social enterprise owned by three local authorities (Kingston, Richmond and Windsor & Maidenhead), we offer the freedoms of a social enterprise with the employment benefits of local government. We offer a range of excellent staff benefits, including generous annual leave entitlements, cycle to work scheme, annual season ticket loan, childcare vouchers, and discounts on a range of local shops, restaurants, gyms and leisure centres and much more.


The successful candidate will have access to;

  • Excellent learning and development opportunities and schemes of support
  • A competitive and desirable retention package (to include a generous local government pension scheme)
  • Retention of continuous service benefits, for those moving from a local government post
  • A clear progression path when key qualification milestones are reached
  • Tools and models to support practice, including Signs of Safety
  • Reflective supervision from an experienced management team

You will find out more about our organisation at  

How to apply

Before applying please refer to the role profile and ensure you meet the essential criteria. You will then need to complete the online application, adding a supporting statement addressing how you meet the criteria outlined on the role profile. Some of our positions require CV only.


Achieving for Children is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. All candidates will be required to undertake a Criminal Record Check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. However, should you not declare an offence that is subsequently revealed, e.g. through the DBS check, then this may place your appointment in jeopardy.


Advert Closing date: 19/11/2018





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