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Supervised Contact Worker - Casual
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Salary: Sp28-31 £27,342 - £30,108 FTE pa
Job Term: Casual
Hours: 0
Location: Twickenham
Directorate: Specialist Children’s Service  

About the Role 
We are looking for a Supervised Contact worker; to join our team at a time of exciting and positive change. 

As a Supervised Contact worker for Achieving for Children, you will be responsible for:
  • Safeguarding and promoting the welfare of children and young people, giving due consideration to their race, culture, religion and linguistic background.
  • To set up and provide supervised contact between children and families/ carers maintaining records of interactions (contact notes), child protection concerns and health and safety issues.
  • To risk assess potentially challenging contacts as necessary. 
  • To ensure firm and consistent boundaries are set and maintained by staff, adults and children who attend contact. 
  • To intervene and suspend contact if the terms and breached.
  • To participate in Children Looked After reviews and case conferences as required.
  • To promote, encourage and enable parents in practising safe and effective parenting skills and to support families to maintain or develop the quality of their contact.
  • To provide a range of support in contact to children in need of protection or support and their carers, ensuring a provision of services that protect, support, and enable children to maximise their potential and to enhance their identity.
  • To participate in the planning and provision of contact to a range of children/young people and their families/ carers, ensuring that the intervention is appropriate to the identified need, the goals are clear, outcomes identified, and that the service is provided within the timeframes agreed.
  • To contribute to contact observations where necessary to the completion of court-ordered assessments in conjunction with Social Workers.
  • To maintain a high level of communication with children/young people and carers and to consult in the planning, delivery, and review of contact.
About Us
Working for Achieving for Children, you will have the opportunity to operate at the cutting edge of children’s services delivery. We are an award-winning social enterprise created by Kingston and Richmond Councils in 2014, joined in 2017 by Windsor and Maidenhead, and responsible for delivering the boroughs’ children’s services.    

We have been up and running for four years, and in that time we have established a reputation as one of the leading children’s services providers in the country. We are one of the Department for Education’s eight ‘Partners in Practice’, tasked with leading improvement across the sector.    
    About you
    To be a Supervised Contact worker for, you will be passionate about making a positive difference to the lives of children and young people as well as demonstrating the following:
    • Ability to participate in the monitoring of service delivery against agreed targets, timescales and resources, taking action as appropriate to achieve desired outcomes. 
    • To ensure all information relating to families is recorded clearly and promptly in case files. 
    • To are met, prioritising customer service and satisfaction across the team.
    • To champion and support continuous professional development within the team. Communications.
    • To ensure effective communications are conveyed in a timely, transparent and coherent manner.
    • To establish and maintain good communication across children’s social care and with departments and agencies to facilitate the improvement and development of the service.
    • To seek, listen to, and respond to the views and ideas of staff and stakeholders, encouraging and actively engaging in positive communications and working relationships.
    • To ensure that the highest quality services are provided, within the resources available, and are responsive to the expressed needs and aspirations of residents/users regardless of backgrounds, lifestyles and abilities.
    • To demonstrate a commitment to own personal and professional development and to developing and coaching others.
    • To undertake project work and produce reports and deliver presentations as required.
    • In the performance of all your duties, and in particular in the support and management of staff, to implement all Achieving for Children policies and procedures necessary to meet customer care needs and to reflect the Achieving for Children’s vision and values.
    • Champion the promotion of diversity and equalities in all aspects of service delivery and people management; of ethical reasoning to professional practice and decision making.
    • Ensure the wellbeing of employees and service-users by actively promoting and complying with health and safety regulations, policies and procedures.

    Benefits of working for Achieving for Children
    As a social enterprise owned by three local authorities (Kingston, Richmond and Windsor & Maidenhead), we offer the freedoms of a social enterprise with the employment benefits of local government. We offer a range of excellent staff benefits, including generous annual leave entitlements, cycle to work scheme, annual season ticket loan, childcare vouchers, and discounts on a range of local shops, restaurants, gyms and leisure centres and much more.

    The successful candidate will have access to:

    • Excellent learning and development opportunities and schemes of support
    • A competitive and desirable retention package (to include a generous local government pension scheme)
    • Retention of continuous service benefits, for those moving from a local government post 
    • A clear progression path when key qualification milestones are reached
    • Tools and models to support, including Signs of Safety
    • Reflective supervision from an experienced management team
    You will find out more about our organisation at

    For more information about the role, please contact Lisa Philiips,

    How to apply 
    Before applying please refer to the ROLE PROFILE.pdf and ensure you meet the essential criteria. You will then need to complete the online application, adding a supporting statement addressing how you meet the criteria outlined on the role profile. Some of our positions require CV only.

    Achieving for Children is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment.  All candidates will be required to undertake a Criminal Record Check.

    The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. However, should you not declare an offence that is subsequently revealed, e.g. through the DBS check, then this may place your appointment in jeopardy. 

    Closing Date: 3rd January 2019

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